![]() The Office 365 data does not match to existing IT Glue data. The following scenarios explain how new contacts are created: ![]() This feature provides you with the tools to apply the right values needed for your new contacts, and subsequently push them to BMS. This poses a problem as the phone number was not fully ready to push to BMS. ![]() If a phone number was specified in Office 365, the contact in IT Glue will possess it, but the number would not be marked as “primary”. Our Partners who synced in Office 365 contacts could have missed a phone number in IT Glue as this was not mandatory in Office 365 initially. What we did not receive in a consistent manner for use in BMS was a phone number value and a way to identify if it was considered primary or not. With our Office 365 integration, we received the first name, primary email address, and location. IT Glue can push a BMS contact only if the following contact information is available: Automate contact creation with IT Glue and BMS. ![]() Leverage sync settings in Office 365 and BMS to automatically set required data for a new BMS contact. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |